Rossi/Taurus Customer service
Posted: 19 Jan 2017 17:59
I know this is a Rossi forum, but as Rossi, and Taurus are joined at the hip, I thought I would throw thus in.
I just recently aqquired a Taurus Thunderbolt in .45 Colt, in polished stainless. Real nice rifle, but the action needs a little TLC. I cleaned it, and got rid of the sharp edges and all. The real problem with the action is the hammer main spring, Its way to heavy. It makes moving the slide way to hard for the type action it is.
So I tinker around with it, and decide the spring needs lightening, by ginding off some material on the sides of the spring. I havn't done that yet. I figure I'll order a couple back ups from Taurus before I start grinding. Just in case. All well and good.
So I order 2 springs from Taurus. A week later package arrives, in stead of springs , I get 2 mainspring screws. I call them, and reorder. A week later, I open the next package, and again 2 mainspring screws. So I call them again and explane all this. As of now I'm waiting on a reply from Taurus. W'ell see what happens.
Now to be fair to Taurus I was prepaired to pay for the springs. But they told me they would ship at no charge, as it was to much of a charge from the credit card companys charge to them, versus the cost of the springs. Thats a good jesture on thier part.
I hope they figure out whats wrong. It has to be a numbers mixup, somewhere. I'll let you know what happens.
barracudadave67
I just recently aqquired a Taurus Thunderbolt in .45 Colt, in polished stainless. Real nice rifle, but the action needs a little TLC. I cleaned it, and got rid of the sharp edges and all. The real problem with the action is the hammer main spring, Its way to heavy. It makes moving the slide way to hard for the type action it is.
So I tinker around with it, and decide the spring needs lightening, by ginding off some material on the sides of the spring. I havn't done that yet. I figure I'll order a couple back ups from Taurus before I start grinding. Just in case. All well and good.
So I order 2 springs from Taurus. A week later package arrives, in stead of springs , I get 2 mainspring screws. I call them, and reorder. A week later, I open the next package, and again 2 mainspring screws. So I call them again and explane all this. As of now I'm waiting on a reply from Taurus. W'ell see what happens.
Now to be fair to Taurus I was prepaired to pay for the springs. But they told me they would ship at no charge, as it was to much of a charge from the credit card companys charge to them, versus the cost of the springs. Thats a good jesture on thier part.
I hope they figure out whats wrong. It has to be a numbers mixup, somewhere. I'll let you know what happens.
barracudadave67