In the letter I'm writing to Mr. Kresser, I will suggest it. In addition to offering the screws in packs of three, a complete screw kit would be very nice. Packaged three of each would be a good way to move them given the flat FedEx ground shipping. It seems to me the more "kits" or "packages" they offered, that there would be a certain reduction on repeat calls to customer service. That in turn makes the the CS agents more readily available for product return calls.mr surveyor wrote:I wonder it they would ever consider offering a complete "small parts package" including springs, pins, ejector, extractor... ?
The CS agent answered my call with the first couple of rings this morning. She did ask if my gun was unloaded prior to getting to the subject of my call???