I know the two fellows have been to Miami and that they are working on a "report" of their visit to be posted on TaurusArmed.net.
Mr. Kresser responded to the letter I wrote, kind of. He thanked and commended me for the support I've given through this forum but he did not address any of my comments concerning spare parts. One of the fellows that went to Taurus, a fellow levergun nut, had carried a list that prepared which covered every part on every firearm (R92, RG, CJ, SS/W, and Revolver). On those lists I placed the parts into one of three categories. The first were parts that need immediate relief from the restricted parts policy. These are parts that are cleaned, removed and replaced during routine owner cleaning and maintenance. The second category are parts that need to be replaced on condition. None of these parts require special tools, fitting, or any level of skill to replace and they should be unrestricted as well. The third category would be considered "restricted". The serial number parts and things like the barrels. This is stuff that requires tools and skill, above that of an average owner. I did note that these parts should be made available to gunsmiths. With the year warranty on long arms, there is no reason that the firearm need be returned to Miami. A relaxation on restricted parts would relieve the pressure being placed on Braztech Customer Service.
Rossi revolvers are covered under a lifetime warranty, same as the Taurus handguns but I think the same categories should be applied to the parts. Only the items in the third category would justify the expense of returning the firearm arm under the lifetime warranty as Braztech only pays for the shipping to Miami during the first year of the lifetime warranty. A lifetime warranty on a handgun that does not include shipping is a ruse. My Rossi 351 cost me $270 and if an issue crops up after the first year it would cost me $75 to return the handgun to Miami for any work.. No thanks! If I have problems, I will reduce the pistol to all its parts and sell them on GunBroker. The restricted parts policy has created a bit of a windfall for owners that consider this option of dealing with a repair. In that parts are not available through Taurus, parts are going for a premium on GB and your handgun is worth more as a sum than as a whole. I would probably even buy another 351 with the funds created from the sale of parts and that is the point. People buy the Braztech firearm for what they are, not a warranty. At the time of the sale, I think the warranty has very little impact on the potential owners purchase. Tell him he cannot buy any spare parts, that would have a huge impact on the sale.
Customer Service did send me a half a dozen caps and five t-shirts with Mr. Kressner's reply, that was a very nice touch that I'm thankful for. I'm trying to figure out how to "award" them to the membership as I do not feel comfortable keeping them. The t-shirts are a rather small "large" and the caps are universal in size. If we had a larger membership base, I would suggest that a T-shirt and cap be given to every youth hunter that posted a hunting story with pictures during the up and coming season as the T-shirts would be about the right size for a most teens. Other than that, I draw a blank and welcome your ideas.